Privacy Policy

Last updated: 11 July 2024

Fabric Creations (“Fabric Creations,” “us,” “we,” or “our”) operates the Fabric Creations website (the “Service”), which includes www.fabriccreationsindia.com (the “Website”). This Privacy Policy applies to all services available on www.fabriccreationsindia.com or the Fabric Creations Mobile Application available on Google Play, collectively referred to as the “Platform.”

Please read this Privacy Policy before using any services from Fabric Creations. This Privacy Policy may be updated periodically, and it is your responsibility to review it for any changes.

By using the Fabric Creations Platform, you agree to be bound by the terms of this Privacy Policy.

  1. Collection of Personally Identifiable Information

    1.1. Fabric Creations collects certain information about you to provide better services. This information includes:

    • Name
    • Telephone Number
    • Email Address
    • Service Address
    • Other information about the service address
    • IP address
    • Information about your device
    • Network information
    • Demographic information such as postcode, preferences, and interests
    • Any other personal information you provide in connection with booking a service, customer surveys, and/or offers.

    1.2. During registration, you will be asked to provide information such as your email address and password.

    1.3. Fabric Creations will store your username, country, and specialty on an unencrypted server. Your password is cryptographically hashed, and your email address is encrypted.

    1.4. You are responsible for maintaining the confidentiality of your Personal User Information, and you agree to notify Fabric Creations of any unauthorized use.

    1.5. Fabric Creations may use collected information for internal research on demographics, interests, and behavior to better understand and serve its customers.

    1.6. You may choose not to provide certain information, but this may limit the services Fabric Creations can provide to you.

    1.7. Fabric Creations may automatically track certain information about your behavior on its Website.

    1.8. Fabric Creations uses cookies to analyze web page flow and measure promotional effectiveness. You may decline cookies, but this may affect your ability to use certain features on the Website.

  2. Use of Personal Information

    2.1. The information collected by Fabric Creations is used for:

    • Finding third-party service providers
    • Internal record-keeping
    • Improving products and services
    • Sending promotional emails or messages about new products and offers
    • Customizing the Website according to your interests

    2.2. Fabric Creations may use personal information to resolve disputes, promote a safe service, measure consumer interest, customize your experience, and protect against error, fraud, and other criminal activity.

    2.3. Fabric Creations may use your IP address to help diagnose problems with its server and to administer its Websites.

  3. Sharing of Personal Information

    3.1. Fabric Creations may share your information with payment service providers, regulatory authorities, and third-party agencies if requested by such authorities.

    3.2. Fabric Creations may disclose your personal information if required to do so by law or in good faith belief that such disclosure is reasonably necessary to respond to legal processes or protect the rights, property, or personal safety of its customers or the general public.

    3.3. Fabric Creations may share or sell some or all of the collected information with another business entity in the event of a merger, acquisition, or reorganization.

    3.4. Fabric Creations does not disclose personal information about identifiable individuals to advertisers but may provide aggregate or anonymized information.

  4. Information Safety

    4.1. All information is stored on secured servers. Fabric Creations adheres to strict security guidelines to protect it against unauthorized access.

  5. Choice/Opt-Out

    5.1. Fabric Creations provides customers with the opportunity to opt-out of receiving non-essential communications. If you wish to opt-out, please contact [support@fabriccreationsindia.com].

All other terms and conditions applicable under the Terms and Conditions of Use at www.fabriccreationsindia.com/ will apply and should be read along with this Privacy Policy.